---
title: "AIUGCAdGenerator FAQ: Campaigns, Delivery and Pricing"
url: https://aiugcadgenerator.com/faq/
last_updated: 2026-10-15
---

# AIUGCAdGenerator questions, answered

Short, direct answers about AIUGCAdGenerator for media buyers, brand operators and small teams testing paid-social creative: what a UGC-style ad is, what one campaign of three finished ads includes, what to put in a brief and which files to upload, when the ads arrive and how to download them, and how the plans and campaign credits work. Each question links to its full answer.

## About UGC-style ads and AIUGCAdGenerator

- [What is a UGC-style ad?](https://aiugcadgenerator.com/faq/what-is-a-ugc-style-ad/): A UGC-style ad is a short vertical video ad made in the casual look of content people share on social feeds. UGC-style names the format, not who made it.
- [Are UGC-style ads testimonials?](https://aiugcadgenerator.com/faq/are-ugc-style-ads-testimonials/): No. With AIUGCAdGenerator, UGC-style describes the creative format only. The ads are not testimonials and are not made by customers or creators.
- [What is AIUGCAdGenerator?](https://aiugcadgenerator.com/faq/what-is-aiugcadgenerator/): AIUGCAdGenerator is an AI UGC ad generator: you give it a product URL or a written brief and get one campaign of three finished UGC-style video ads back.
- [Who is AIUGCAdGenerator for?](https://aiugcadgenerator.com/faq/who-is-aiugcadgenerator-for/): AIUGCAdGenerator is built for media buyers, brand operators, creative teams and small teams testing paid-social creative who need fresh ads for a product.
- [Can AI make UGC ads?](https://aiugcadgenerator.com/faq/can-ai-make-ugc-ads/): Yes. AIUGCAdGenerator is an AI UGC ad generator that turns a product URL or a written brief into three finished UGC-style video ads per campaign.
- [Do AI UGC ads work?](https://aiugcadgenerator.com/faq/do-ai-ugc-ads-work/): Whether an ad works is decided by your test, not promised in advance. AIUGCAdGenerator gives you three finished ads for your next creative review and test.

## What a campaign includes

- [What do I get in one AIUGCAdGenerator campaign?](https://aiugcadgenerator.com/faq/what-do-i-get-in-one-campaign/): One campaign gives you three finished UGC-style video ads, all built from the same product brief, each a vertical 9:16 MP4 of about 15 to 30 seconds.
- [How long are AIUGCAdGenerator ads?](https://aiugcadgenerator.com/faq/how-long-are-the-ads/): Each AIUGCAdGenerator ad is about 15 to 30 seconds long, delivered as a vertical 9:16 MP4. One campaign gives you three of them from one brief.
- [What format are AIUGCAdGenerator ads delivered in?](https://aiugcadgenerator.com/faq/what-format-are-the-ads/): AIUGCAdGenerator ads are delivered as vertical 9:16 MP4 files, about 15 to 30 seconds each, three per campaign. You download them from your campaign.
- [How are the three ads in a campaign different?](https://aiugcadgenerator.com/faq/how-are-the-three-ads-different/): The three ads in an AIUGCAdGenerator campaign share one product brief but differ in angle: a different opening, a different story, another reason to care.
- [Can I see an example AIUGCAdGenerator campaign?](https://aiugcadgenerator.com/faq/is-there-an-example-campaign/): Yes. The homepage shows an example campaign of three ads for MorrowCarry, a fictional product. The examples are labelled as not customer work or results.

## Briefs, files and inputs

- [What do I need to start an AIUGCAdGenerator campaign?](https://aiugcadgenerator.com/faq/what-do-i-need-to-start-a-campaign/): A product URL or a written product brief is enough to start an AIUGCAdGenerator campaign. You can add your audience, offer, instructions and files.
- [Do I need footage or product samples for UGC ads?](https://aiugcadgenerator.com/faq/do-i-need-footage-for-ugc-ads/): No. AIUGCAdGenerator needs only a product URL or a written product brief to start a campaign. Footage is optional, and nothing has to be filmed or shipped.
- [What files can I upload with my campaign?](https://aiugcadgenerator.com/faq/what-files-can-i-upload/): You can upload up to 25 JPEG, PNG, WebP, MP4 or MOV files per campaign, up to 250 MiB each and 1 GiB in total. Uploads are optional.
- [How long can my AIUGCAdGenerator brief be?](https://aiugcadgenerator.com/faq/how-long-can-my-brief-be/): The combined campaign text, meaning your brief, audience, offer and instructions together, can be up to 20,000 characters. A short, clear brief is enough.

## Delivery, download and publishing

- [How long does AIUGCAdGenerator take to deliver?](https://aiugcadgenerator.com/faq/how-long-does-delivery-take/): Your three ads are delivered in 24 to 72 hours after your campaign request is accepted. You can return to your campaign to check its status.
- [When does production start on my campaign?](https://aiugcadgenerator.com/faq/when-does-my-campaign-start/): Production starts when you confirm the campaign request, after checkout or after selecting a credit. Saving your inputs or paying alone does not start it.
- [How do I download my finished ads?](https://aiugcadgenerator.com/faq/how-do-i-download-my-ads/): Return to your campaign in the AIUGCAdGenerator app, check its status, and download the three finished MP4 files when they are ready.
- [Does AIUGCAdGenerator run or publish my ads?](https://aiugcadgenerator.com/faq/does-aiugcadgenerator-publish-my-ads/): No. AIUGCAdGenerator delivers finished MP4 ads for you to download; publishing to ad platforms and ad spend are not included in any plan.
- [Will my ads be approved by ad platforms?](https://aiugcadgenerator.com/faq/will-my-ads-be-approved-by-ad-platforms/): AIUGCAdGenerator does not promise ad-platform approval. Each platform reviews ads under its own rules, and you are responsible for following them.

## Pricing, plans and credits

- [How much does AIUGCAdGenerator cost?](https://aiugcadgenerator.com/faq/how-much-does-aiugcadgenerator-cost/): AIUGCAdGenerator has a one-time One Campaign option and three monthly plans, Solo, Pro and Studio, which differ in how many campaigns you get each month.
- [Is AIUGCAdGenerator a subscription?](https://aiugcadgenerator.com/faq/is-aiugcadgenerator-a-subscription/): Both options exist. One Campaign is a one-time purchase of one campaign credit, and Solo, Pro and Studio are monthly plans that renew until canceled.
- [Which AIUGCAdGenerator plan should I choose?](https://aiugcadgenerator.com/faq/which-aiugcadgenerator-plan-should-i-choose/): Choose by how many campaigns you need: One Campaign for a single campaign once, or a monthly plan, Solo, Pro or Studio, if you test new creative every month.
- [What is a campaign credit, and do credits expire?](https://aiugcadgenerator.com/faq/what-is-a-campaign-credit-and-do-credits-expire/): One campaign credit covers one campaign of three ads. Purchased credits do not expire, and unused subscription credits roll over up to your plan's cap.
- [Can I cancel my AIUGCAdGenerator subscription?](https://aiugcadgenerator.com/faq/can-i-cancel-my-subscription/): Yes. Monthly plans bill monthly and renew until canceled, and canceling stops future renewals. For help with cancellation, contact support@aiugcadgenerator.com.
- [Does re-running a campaign use another credit?](https://aiugcadgenerator.com/faq/does-re-running-a-campaign-use-a-credit/): No. Re-running the same accepted campaign uses no additional campaign credit. One campaign credit covers one campaign of three ads.

## Account, rules and support

- [How do I sign up for AIUGCAdGenerator?](https://aiugcadgenerator.com/faq/how-do-i-sign-up-for-aiugcadgenerator/): Create an AIUGCAdGenerator account at app.aiugcadgenerator.com with your Google account or an email address. Then add your product URL or brief.
- [How do I contact AIUGCAdGenerator?](https://aiugcadgenerator.com/faq/how-do-i-contact-aiugcadgenerator/): Email support@aiugcadgenerator.com with questions about your account, a campaign or billing, including help with canceling a monthly plan.
- [Do I need to review the ads before publishing them?](https://aiugcadgenerator.com/faq/do-i-need-to-review-the-ads-before-publishing/): Yes. You review the finished files, their claims and their suitability before you publish, and you follow advertising laws and platform rules.
- [What can't I use AIUGCAdGenerator for?](https://aiugcadgenerator.com/faq/what-cant-i-use-aiugcadgenerator-for/): Do not use the AIUGCAdGenerator service for deceptive endorsements, impersonation, misrepresenting a product or unsupported claims.
